Frequently Asked Questions

Since when has rustic and gold been in business?

Rustic And Gold was established in 2017. We Started Online Business From 2021.

Where are you located?

We are based out of Diamond City Surat (India).

Why Choose Rustic and Gold?

Choose Rustic and Gold for one-of-a-kind Designs, top-notch Quality, and Exceptional Craftsmanship.Plus,We provide excellent customer service and ensure a memorable shopping experience.

Do you accept international orders?

We do! We are more than happy to conduct meetings over video and phone calls for all our clients
For appointments on Video/Audio Call, feel free to drop us a message or email us with time and date as per your preference.
MESSAGE / CALL : +91 9099374777
EMAIL :rusticandgold@gmail.com

Can You Make Me a Custom Piece?

Absolutely! We offer custom pieces to your preference, so you can bring your vision to life. Reach out to us with your ideas, and we'll work together to create something special just for you!

Gemstone sourcing & warranty

All our diamonds and gemstones are ethically sourced, which are mined under KPC norms. We source diamonds directly from the mines of South Africa and Brazil. As nature lovers, we believe in sourcing diamonds that are eco-friendly and conflict-free. Diamonds that, we use in our jewelry are environment friendly which are rose cut diamonds,salt and pepper diamonds, rustic diamonds, and black diamonds. So at Rustic and gold, you will find nontraditional diamonds blend with modern designs.

Is Shopping Safe With Rustic and Gold?

We prioritize the security of your information and transactions. Your trust is important to us, your jewelry will include a certificate of authenticity and
will be sent via UPS, USPS, OR FedEx

How We Ship?

We ship our products using secure shipping methods, to ensure your orders reach you safely and on time. Your product will be carefully packaged and sent out promptly,so you can enjoy your new jewelry without any worries. Also we provide you tracking for your order.

Can I Track My Order?

Yes, you can track your order using the link we provide you once it has been dispatched/shipped.